Shipping & Delivery

How does the delivery process work?

Once your order is processed, our team thoroughly inspects each product to ensure it meets our quality standards. After passing the final round of quality checks, the items are securely packed and handed over to our trusted delivery partners.

Our delivery partners make every effort to deliver the package at the earliest possible time. In case they are unable to reach the provided address or deliver at a suitable time, they will contact you to resolve the issue.

We strictly follow a 'closed box delivery' policy, which is crucial for ensuring the authenticity of products, maintaining customer privacy, and preventing product adulteration or modifications.

How are items packaged?

All products are carefully packaged in durable cardboard boxes, with the invoice included inside. Fragile items, such as glass bottles, are securely wrapped in bubble wrap to prevent damage during transit.

What are the delivery charges?

• Inside Dhaka: 80 BDT
• Outside Dhaka: 120 BDT

What is the estimated delivery time?

• Inside Dhaka: 1-3 business days
• Outside Dhaka: 3-5 business days

Delivery timelines may be affected due to unforeseen circumstances such as political disruptions, natural disasters, transportation issues, or any other unavoidable situations. In such cases, our customer relationship team will notify you promptly.